Use cases
Every visit, every route, every handover in view.
Visits, routes, and handovers in one plan. When a job runs long, Nuri finds who can cover and tells the customer.
From dispatch to the last visit of the day
- Customer windows people can keep. Each visit carries the customer, the window, and the access details, and the customer hears when the time changes.
- Handovers that stay with the job. Notes, access changes, and parts left on site stay with the customer for the next technician.
- Travel for jobs out of town. Work away from base gets travel and rooms booked around the schedule, in the same plan.
Changes the whole team sees.
Nuri finds who can make the window and tells the customer. Dispatch approves moves.
- Dispatcher approves reassignments
- Customers hear arrival times only
- Technicians see their own day
- Travel booked within your rules
Ask Nuri
“Who can still make Linden St Offices by 13:00?”
Nuri: Sam. He finishes Harbor Storage at 12:40, about 15 minutes away, and can still make Elm Court at 14:30. Dana is running about 50 minutes over at Birch Lane.
Fewer missed windows. Better handovers.
Request team access and bring tomorrow’s schedule.
Frequently asked questions
Does Nurvia replace our field service software?
No. Keep work orders, parts, and invoicing where they are. Nurvia covers the coordination around them: who goes where, when, what they need to know, and who has to hear about a change.
Can Nuri tell customers about a new arrival time?
Yes, from the job, with the delivery shown honestly. A message sent isn’t the same as an answer: the visit shows as confirmed only when the customer replies.
Does every technician need a paid seat?
No. Technicians join free as Members or Contributors; you pay only for the Managers who run dispatch. During beta, everything is unlocked at no charge.
Related
- Teams & workspaces Invite your team, give each person a role, approve spending, and see who changed what. Personal plans stay private.
- Calls & communication Nuri calls, emails, and follows up with businesses on your behalf, records the response, and updates the plan, with message review and escalation to you.
- Disruptions & recovery When a flight is delayed or cancelled, Nuri finds a new one, moves the pickup, and tells the hotel. Anything that costs money waits for approval.
- Construction & Engineering Crews, sites, rotations, accommodation, deliveries, and documents in one plan, so a changed start date reaches every person and booking it affects.