Privacy Policy

1. Scope and responsibility

This Privacy Policy explains how Nurvia Inc. (“Nurvia,” “we,” “us,” or “our”) handles personal information through our websites, applications, Nuri assistant, Autoflow features, and related services (the “Services”).

2. Information we collect

The information we process depends on the features you use and the permissions you provide.

3. Connected accounts and other sources

You may choose to connect email, calendar, contacts, or other supported services. With your authorization, we receive the information needed for the enabled feature. This may include message content, attachments, calendar details, availability, contact information, booking confirmations, and associated metadata.

4. Device, usage, and location information

We may collect IP addresses, browser and device characteristics, time zones, authentication events, feature-use information, crash reports, and limited technical logs. This information helps us operate the Services, investigate issues, and protect accounts.

5. How we use personal information

We use information to provide the Services you request, maintain your account, organize authorized records, generate responses, perform approved tasks, communicate service updates, process payments, provide support, prevent misuse, and comply with legal obligations.

6. Nuri and AI processing

Nuri uses information relevant to your request, which may include selected records, the conversation, saved preferences, and authorized connected-account content. An approved AI service may process this information to generate a response or assist with a task.

7. Access and sharing

We restrict access to personal information to authorized purposes and recipients.

8. Google account connections

Connecting Google is optional. Google authenticates you and presents the requested permissions. Nurvia receives the credentials issued for the approved connection, not your Google account password.

9. Information security

We use technical and organizational safeguards appropriate to the information processed and the risks involved. Our security commitments address encryption in transit and at rest, access controls, credential protection, secure development, incident response, and data retention.

10. Retention and deletion

We retain personal information for the service, security, and legal purposes described in this policy. Saved plans, conversations, files, and preferences remain available while needed for your account or the applicable workspace. Temporary task information and operational records have separate retention limits.

11. Your privacy rights

Depending on applicable law, you may request access, correction, deletion, a portable copy, restriction, or information about how your personal information is handled. You may have rights to object to processing, withdraw consent, opt out of certain uses, and appeal a denied request.

12. United States privacy disclosures

Where applicable state law requires category-level disclosures, the information described in this policy includes identifiers, account and commercial information, electronic-network activity, location, professional information, audio or visual content, preferences, and sensitive information provided through supported…

13. International processing

Information may be processed outside your country, including where Nurvia’s authorized personnel and service providers operate. Processing-location information and relevant transfer safeguards can be requested from privacy@nurvia.app.

14. Children and regulated information

Independent Nurvia accounts are intended for individuals aged 18 or older. An authorized adult may provide limited information about another person for a supported, lawful task. Please contact us if you believe information has been collected without the necessary authority.

15. Changes to this policy

We may update this policy to reflect changes to the Services or applicable requirements. The updated version will carry a revised date. We provide appropriate notice of material changes and obtain further consent where required. Changes do not retroactively authorize uses prohibited when information was collected.

16. Contact

Privacy and data requests: privacy@nurvia.app Legal questions: legal@nurvia.app Account support: support@nurvia.app

Related

• Legal Nurvia’s agreements and policies: terms, privacy, data processing, security, retention, cookies, messaging, acceptable use, and vulnerability disclosure.
• Terms of Service The terms governing Nurvia, Nuri, Autoflow, accounts, subscriptions, and authorized actions.
• Cookie Notice How cookies and similar technologies are used, and how to manage your choices.
• Acceptable Use Policy Requirements for lawful, authorized, and responsible use of the Services.
• Messaging and AI Calling Terms Conditions for notifications, SMS, and messages or calls made on your behalf.
• Trust & Security Privacy, security, and AI data handling at Nurvia: no model training on your content, permission-based actions, and clear retention.